Exfin's History and Focus
Exfin was established in 2005 with the sole purpose of providing expatriate Australians, and future migrants to Australia, with easy, reliable and cost effective access to quality professional and financial services.
Our belief, after many years abroad, was that very few Australian businesses were geared towards serving the requirements of Australians overseas and this remains the case even today. While the internet has made keeping in touch with Australia immeasurably easier, we felt that it could also be used much more actively to provide professional and other services to Australian expatriates – hence the development of Exfin.
Over a decade later, we have established a very extensive network of professionals both in Australia and overseas, whose focus is providing services to individuals and companies who have international interests and issues. All have a commitment to meeting common service standards and have indicated a desire to support expatriate and international clients. Exfin continually monitors the achievement of customer service standards and, equally importantly, the perceived and real quality of service being provided by all service providers within the Exfin network.
The range of issues that we encounter every day is extraordinarily diverse, but that is a large part of the attraction to us in providing services to a very broad market. We may not always know the answer, but we are usually better equipped than almost anyone else to find an answer and deliver a professional solution. The continually growing number of visitors to the site and the thousands of annual inquiries from all over the world reinforce the view that Exfin is providing a useful resource and we intend to ensure our services remain relevant and progressive.
We continue to find that Australians and international clients alike are becoming more and more comfortable with using professional services provided directly out of Australia, despite the distance. Why, for example, search New York, Singapore or Hong Kong for an Australian tax or financial advisor when you have an up to date, licensed professional available in Australia who is often more economical? And if you do need "face to face" advice, or very specialist assistance, the network we have established over the years means that if you need Australian tax advice in London, a US tax attorney in Washington or financial planning advice in Italy, appropriate providers may exist within the Exfin network.
Exfin remains an evolving business and we intend to progressively add to the information presented as time goes by – and we very much welcome feedback from visitors and clients regarding areas where we might provide useful, value added services to Australian expatriates.
Exfin is a commercial site, with revenue coming from a variety of sources including marketing and operational support from the service providers, referral payments or commissions where appropriate, as well as advertising and sponsorship. None of this support results in any service costs to Exfin users except in areas where we offer direct services and clearly set out the applicable fees.